Personalization Provides the Most Powerful Customer Experience
Customer experience continues to be a major theme for broadband and utility providers in 2024. With better access to higher speeds and new programs and rate opportunities, customers are utilizing their services for a wide variety of tasks, and providers need to keep up. Staying ahead isn’t as hard as it sounds, though, and it all starts with solid software that goes beyond the bill.
At a Time When You Are Getting Less for More, Get More for Less
It isn’t hyperbole when one says we are living in uncertain times. The cost of living is up, unemployment is down, and to say that businesses are having trouble filling the vacancies “The Great Transition” has left behind is an understatement.
Hearing Our Value from Those We Serve
One of the best parts of my job is spending time with the Members we serve. I’ve got countless stories from Members who share with me how NISC solutions have benefitted their employees and their customers.